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Open Enrollment for University Benefits
November 4 - 15

Please review and select your University benefits for 2020. The Open Enrollment period, November 4 - 15, provides an annual opportunity for employees to consider their health and benefits options. After the enrollment period closes, employees will not be able to modify their benefit selections without a qualifying event.

There have been several important changes to the University health benefits for 2020, along with the addition of two new voluntary benefits. We urge you to review your benefits and to explore your new options on this website.

Why your plan is changing

Our Benefits philosophy is based on three core principles, to:

  • Deliver benefits that protect employees from catastrophic expenditures
  • Provide choice and flexibility in benefit options
  • Manage benefits in a fiscally sustainable manner

Given the current health care national trend of increases between 5% and 10%, it is a continuous challenge to find the right balance between what all employees pay in premiums and the particular expenses incurred by employees when utilizing health care services. Since 2016, overall claims cost to the University has increased significantly, specifically large dollar claims, and at a much higher rate than national norms.

Until last year, when we made some changes to our deductible limits, the University addressed these increases by raising premiums. The combination of persistent high claims cost and not making annual plan design changes has created a budget shortfall that we must address through premium and plan design changes effective January 1, 2020.

The HR benefits team, in collaboration with our benefit consultants and the University Benefits Committee, made plan design changes, which lowered the initial premium increase for employees and the University.

How your plan is changing

In 2020, employees will have three health insurance plans to choose from instead of two, the Traditional Plan and two High Deductible Health Plans (HDHPs).

  • New Health Care Plan options: During the November open enrollment period, you will have the option to choose among a Traditional Plan and two different High Deductible Plans, one with a $4,000 deductible and one with a $1,750 deductible.
  • Increased University HSA Contribution: Employees who select the $4,000 High Deductible Health Plan (HDHP) and a University Health Savings Account (HSA) will receive a higher contribution in 2020. The University contribution will increase further for those employees making less than $40,000 a year (as of January 1, 2020).

New Voluntary Benefits

Two new insurance policies have been added to your voluntary benefits. Learn more about each below.


Earn $120 in the UR Well Employee Incentive Program! MotivateMe is available to help you reach your health and wellbeing goals.

There’s no need to create a separate account—you can access the program and track your wellness incentives by downloading the myCigna Mobile App or going to Then start earning gift cards for receiving preventive care and participating in wellness events! You do not have to be a Cigna participant to earn the incentive.

Learn more

Reminder: Check your dependents' eligibility

Before enrolling or continuing coverage for your dependents, please make sure that they still meet all the eligibility requirements as listed here.

Early next year, the University will verify the eligbility of all members covered by the University health plan. And going forward, all new employees will be required to provide documentation as proof of eligibility for the plan.


You have many resources available to prepare for Open Enrollment as listed below.

ALEX, your personal enrollment guide

ALEX® is an online tool that will help you select the best benefit plan for you and your family. When you talk to ALEX he’ll ask you a few questions about your health care needs, crunch some numbers, and point out what makes the most sense for you. The best choice will be the plan that provides the most value to you and your family. 

Your ALEX experience is totally private. He doesn’t maintain personal info or submit to anyone, so it’s completely anonymous.

Get Started


Open Enrollment Guide

Download the Open Enrollment Guide here

Pre-Enrollment Hotline

Cigna has set up a special phone number just for University of Richmond employees during this transition. Call 1-888-806-5042 to speak with a knowledgeable enrollment specialist about the new Cigna plans, 24 hours a day, 7 days a week.

When calling the hotline, please follow the steps below:

1. Call 1-888-806-5042.

2. When asked if calling about medical or dental insurance, select "Medical" or press 1.

4. You will then be transferred to an enrollment specialist.

About Cigna

Cigna is a national company with large provider networks across the country. That means you don’t need special permission to visit a doctor outside of Virginia, as long as they are in the Cigna network. All of Cigna’s plan choices allow you to visit a specialist without a referral from your primary care physician (PCP). This will save you time and money if you know the specialist you need to see for treatment. Cigna also has excellent support tools to help you find the right physician for you.

Important Documents & Notices

Important documents and notices regarding the University of Richmond Employee Welfare Benefits Plan (the “Plan”) are available online. The documents and notices provide information about your enrollment opportunities, benefits, coverage, rights and obligations under the Plan. The documents are available here. (Because the documents are in PDF format, you may need to download Adobe Reader in order to be able to read the documents.) You have the right to request a paper copy of the documents, free of charge, by contacting