Cigna Pharmacy

View all your Cigna pharmacy benefits at mycigna.com or by downloading the myCigna app:

  • See your claim history, plan details and account balances
  • Use the Drug Cost tool to find pharmacies, learn how much your medications may cost and view lower cost alternatives if available
  • Track Express Scripts (Cigna Home Delivery Pharmacy) orders and request refills

Learn more with the Pharmacy Overview.

Contact

  • Customer Service: Call the number on the back of your Cigna ID card or 800.Cigna24 (800.244.6224)
  • Cigna Express Scripts (Home Delivery) Pharmacy: 866.494.2111
  • Cigna Specialty Pharmacy Services: 800.351.3606

Find Your Medication

Pharmacy Overview

Prescription Drug List

Prescription Drug Reimbursement Form

No Cost Share Preventive Drug List

Drug Utilization Management

Preventative Generic Drugs
Preventive medications are used for the prevention of conditions such as high blood pressure, high cholesterol, diabetes, asthma, osteoporosis, heart attack, stroke and prenatal nutrient deficiency. You may not have to pay a copay, a coinsurance (the percentage you pay after you meet your deductible) and/or a deductible (the amount you pay before your plan starts to pay) for preventive generic medications. For some, the cost of generic preventive medications may be covered 100% by your pharmacy benefits plan. 

Express Scripts Pharmacy

If you take a medication every day to treat an ongoing health condition, Express Scripts Pharmacy, Cigna's home delivery pharmacy, may be a convenient option for you. Express Scripts Pharmacy, which is a Cigna company, is one of the country’s largest home delivery pharmacies.

Learn more about Express Scripts here

Express Scripts FAQs

Ways to Save

Out of Pocket Adjuster

GoodRx: As of January 1, 2023, GoodRx pricing is available for many commonly used non-specialty generic medications (filled in a 30- or 90-day supply) at any in-network retail pharmacy that accepts GoodRx discount cards. No need to sign up! All you need is your Cigna Healthcare ID card. Learn more here.

Traditional Plan Participants:

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Pharmacy - Human Resources - University of Richmond