Student Loan Debt Assistance

In collaboration with TIAA and Savi, the University offers a unique way to help full-time employees manage their student loan debt.

Savi provides a digital tool and services that can help you navigate the complexities of federal income-based repayment plans and loan forgiveness programs.*

What can Savi do for you?

Savi offers two tiers of service that are simple, smart and helpful:

  • Free Student Loan Checkup: Quickly see your unique repayment plan options and potential savings upon entering your personal information into Savi’s tool.
  • Savi Essential Service: Track payments toward forgiveness and get convenient efiling, one-on-one assistance, reminders and more for a small fee (see below). You may be able to lower your monthly student loan payments and work toward loan forgiveness. On average, Savi customers find over $1,880 a year in savings.**

Download the Savi Quick Start Guide here.

Contact

To learn more, go to TIAA.org/richmond/student. If you have questions, comments, or concerns, click on "Help" on Savi’s site to chat with online with support or call 1-833-945-0654 weekdays between 8:30 a.m. and 8 p.m. (ET).

Upcoming Webinars

Learn more and register here.

* Federal programs are available to reduce the burden of student loan debt for people who work for eligible public interest employers: at a 501(c)(3) not-for-profit school, university, or hospital, in government or approved governmental entities, or at a few other public interest organizations.

**Between January 1, 2020 and December 31, 2020, based on Savi’s internal measurements, Savi users saw average projected savings of $1,880 per year.

Savi is unaffiliated with TIAA, College Retirement Equities Fund, and their affiliates and subsidiaries (collectively TIAA), and TIAA makes no representations regarding the accuracy or completeness of any information provided by Savi. TIAA does not provide income tax or legal advice. Please contact your personal tax or legal adviser.

TIAA-CREF Individual & Institutional Services, LLC, Member FINRA and SIPC, distributes securities products.

Expand All
  • What is Savi?

    Savi provides a digital tool to help people navigate federal repayment plans and forgiveness programs. It was created to provide borrowers with better and more personalized information about managing and repaying student debt. The rules to qualify for loan forgiveness are complex and can feel overwhelming. To compound the confusion, much of the information available online isn’t personalized and doesn’t have an individual’s best interests at heart. Savi was started as a social-impact company to help people navigate this complexity.

  • How does Savi work?

    You will answer a few questions through the free calculator on Savi’s secure website. Savi’s software will determine your repayment options, whether you qualify for any loan forgiveness program, and what your potential savings could be.

    Savi developed a unique algorithm to review an individual’s student loan options and summarize repayment options that fit your needs. You can review your options and pick the path that’s right for you.

  • How do income-driven repayment plans work?

    The 10-year standard repayment schedule is the default for student loan borrowers, but it’s not always affordable. Income-driven repayment plans (IDRs) tie the monthly payment amount to income. According to Federal Student Aid, IDRs are intended to make payments affordable by taking income and family size into account.

  • Can I use Savi for my dependents?

    Yes, if they meet the qualifications of the program. After your dependent signs up for the service, Savi will reach out to them to confirm their dependent status.

  • I heard that 99.9% of borrowers are rejected from forgiveness. How does this service help?

    Savi’s tool is designed to help people navigate the complex process of applying for forgiveness, giving you a greater chance that your application will be accepted.

  • How is my sensitive data protected?

    Savi engaged in a rigorous review of their data privacy and security procedures before engaging in the pilot with TIAA and takes protecting your data seriously. Savi does not sell data to third parties and no personally identifiable information or data will be passed between Savi and TIAA during the pilot.