Employee Assistance Program (EAP)

Call 1-877-622-4327 to access the UR EAP.

The Cigna EAP is available to all UR employees at no cost. The EAP works with you and your household family members to connect you with the right professionals, direct you to a variety of helpful resources in your community, and more.

If you need help navigating the complex healthcare industry, we also offer no-cost access to Health Advocate, a service which provides assistance in solving healthcare-related issues. Please visit our Health Advocate page for more information.

Cigna EAP Services

  • Four face-to-face counseling sessions with a counselor in your area.
  • On-site behavioral health counselor: Confidential and private appointments. Contact our counselor directly to schedule: 

Shauna Christian
Behavioral Health Counselor
804-396-4197
On site Thursdays 9 am - 1 pm, Well-Being Center, Room W405

shauna.christian@richmond.edu

Schedule confidential appointments here
  • Legal assistance: 30-minutes consultation with an attorney face-to-face or by phone.
  • Financial: 30-minute telephone consultation with a qualified specialist on topics, such as debt counseling or planning for retirement.
  • Parenting: Childcare providers, before and after school programs, camps, adoption organizations, child development, prenatal care, and more.
  • Eldercare: Home health agencies, assisted living facilities, social and recreational programs and long-distance caregiving.
  • Pet care: Pet sitting, obedience training, and veterinarian and pet stores.

How to Access the EAP

  1. Log in to mycigna.com
  2. Select "Coverage" on the main navigation
  3. Select "Employee Assistance Program"

Call EAP 24 hours a day, seven days a week at 877-622-4327 or log in to the MyCigna website using the employer ID 'richmond'. 

Employees who are not enrolled in the university's medical insurance plan can register for MyCigna.com by using the employer ID: "Richmond" to register.

*Employment-related legal issues are not covered.

Recommended EAP Wellness Webcasts

Click the links below to view the on-demand webcast or visit Cigna's EAP Webcasts page.

Navigating Back-to-School Challenges
Going from the lazy days of summer back to the structure and challenges of school can be hard on everyone. Find out how you can ease the transition.

Family Life: The Juggling Act
Work, family, activities, commitments… are you trying to keep too many “balls” in the air? Explore how you can add balance and reduce stress.

Suicide Awareness
Suicide can touch any life. The impact can be profound. Join us for a candid conversation about possible warning signs and how you might help.

The Power of Connection: Healthy Relationships
Science tells us that social connections are crucial to well-being. Join us to talk about what a meaningful relationship looks like and how to build them in your life.

August’s Live EAP Wellness Webcasts

All live webcasts are one hour and take place on Wednesdays at 2 pm ET. On-demand replays will be available starting 1 hour after the live presentation. To register for upcoming live webcasts or to access available replays and handouts, visit Cigna's EAP Webcasts page.

August 6 | #Adulting: Surviving to Thriving
Transitioning to adulthood can bring stressors, but money doesn’t have to be one of them. Gain tips for budgeting, saving, investing, and managing debt.

August 20 | Managers: Critical Incidents in the Workplace
What is your role when a traumatic event impacts your workforce? Learn helpful moves and review supportive resources available when crisis hits.

Additional Resources

Don’t miss these additional back-to-school and Teen Mental Health Month resources.

SAMHSA

The Jed Foundation

The Trevor Project

Mental Health America