Cigna Benefits

Cigna Pathwell Bone & Joint®, a Condition-Specific Care program, helps employees with spine, hip, knee, or shoulder pain get on the right treatment path, reduce unnecessary surgeries and reduce your organization’s spend.

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WINFertility

Available at no additional cost to you as part of your Cigna medical plan, you can enroll in an identity theft protection program. IdentityForce offered through Cigna helps keep your identity safe by monitoring, alerting and fixing any identity theft compromises. Once you activate your account, be on the lookout for emails from IdentityForce to get important information about your ID theft protection. If you experience issues creating your online account, please contact the Resolution Center at 833-580-2523 for further assistance.

Live Support: 833-580-2523 https://cigna.identityforce.com

Activate your coverage here.

This is a program that Cigna offers to Cigna members nationwide.  It is not a program that UR specifically engaged Cigna to provide and, therefore, UR has not vetted the service.  It is voluntary and faculty and staff may reach out to Cigna with questions.

When employees are traveling outside of the country – on business or pleasure – no one wants to think about a medical emergency. But when it happens, Cigna wants to make sure your care is covered. That’s why we’ve established a customer service number, specifically for individuals traveling outside the United States.

When care is needed, call 866.763.8442. Employees with Cigna medical coverage can call this number, 24 hours a day, seven days a week when they need to access urgent or emergency medical care outside the U.S.

Download more information about international coverage.

Start saving today with Cigna Healthy Rewards, which can help with discounts on a wide variety of health and wellness programs and services.

Download more information Cigna Health Rewards.

Whether your goal is to lose weight, quit tobacco or lower your stress levels, you have the power to make it happen. Cigna Lifestyle Management Programs can help – and all at no additional cost to you. Each program is easy to use and available where and when you need it.

Weight Management

Reach your goal of maintaining a healthy weight – all without the fad diets. Create a personal healthy-living plan that will help you build your confidence, be more active and eat healthier. And, you’ll get the support you need to stick with it.

Tobacco Cessation

Get the help you need to finally quit tobacco. Create a personal quit plan with a realistic quit date. And, get the support you need to kick the habit for good, including one-on-one coaching, a workbook and toolkit, and self-paced online programs. You’ll even get free over-the-counter nicotine replacement therapy (patch, lozenge, or gum). Find additional resources on the Employee Wellness site.

Stress Management

Get help lowering your stress levels and raising your happiness levels. Learn what causes you stress in your life and develop a personal stress management plan. And, get the support you need to help you cope with stressful situations – both on and off the job.

Download more information about Cigna lifestyle management programs.

Get rewarded for a good decision by taking part in the Cigna Healthy Pregnancies, Healthy Babies Program® and earn incentives with the Incentive Awards Program. This program is designed to help you and your baby stay healthy during your pregnancy and in the days and weeks after your baby’s birth.

Find support early and often with access nurses here to support you during your whole pregnancy; a pregnancy journal with tips, charts and tools to help you have a happy nine months; and our Health Information Line where you can get live support 24 hours a day, 7 days a week. You can even earn gift cards! Visit myCigna.com for tools to help you track your pregnancy week by week, be ready for giving birth and to care for your baby.

Download more information.

The COVID-19 Public Health Emergency has ended, but our commitment to your health continues. Starting May 12, 2023, your Cigna Healthcare plan’s standard coverage will be as follows: 

Pharmacy plan coverage

• FDA-approved antiviral and therapeutic treatments will have a cost-share.
• For most plans, COVID-19 vaccines will be covered at 100% under preventive care, when you go to an in-network provider.
• Over-the-counter (OTC) COVID-19 tests won’t be covered. But you will be able to use funds from health savings accounts or flexible spending accounts to buy tests.

Medical plan coverage

• PCR lab testing will be covered with a cost share.
• FDA-approved antiviral treatments will have a cost share.
• COVID treatment will continue to be covered with a cost share.
• For most plans, COVID-19 vaccines will be covered at 100% under preventive care, when you go to an in-network provider. Out-of-network coverage depends on your plan.
• Over-the-counter (OTC) COVID-19 tests won’t be covered. But you will be able to use funds from health savings accounts and flexible spending accounts to buy tests.

URWell Employee offers MotivateMe, a mobile platform that allows employees participate in programs and activities to reach their wellness goals and earn rewards--including gift cards!

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Omada is a digital lifestyle change program. You’ll receive the program at no additional cost if you or your covered adult, dependents are enrolled in the company medical plan offered through Cigna, are at risk for diabetes or heart disease, and are accepted into the program.

Omada combines the latest technology with ongoing support so you can make the changes that matter most—whether that’s around eating, activity, sleep, or stress. It’s an approach shown to help you lose weight and reduce the risks of type 2 diabetes and heart disease.

You’ll get your own:

• Interactive program
• Wireless smart scale
• Weekly online lessons
• Professional Omada health coach
• Small online group of participants

Read FAQs about Omada here.

Take Omada’s 1-minute health screener now to see if you’re eligible: omadahealth.com/universityofrichmond.

Preventive care can help you detect problems at early stages, when they may be easier to treat. It can also help you prevent certain illnesses and health conditions from happening. Even though you may feel fine, getting your preventive care at the right time can help you take control of your health. If you haven’t had your annual wellness visit, please schedule an appointment.

Download more information

En español

Learn more here.

The Veteran Support Line provides a wide range of assistance for veterans, as well as their caregivers and families, whether they are Cigna customers or not. The Support Line is free and available 24/7/365 at 855.244.6211.

Cigna launched its Mindfulness for Vets program, designed for all veterans, whether they are customers or not, to provide training in mindful stress management, acceptance and compassion.

Download more information.

With your vision plan from Cigna Healthcare, you and your covered family members have convenient access to quality vision care, including coverage for routine eye exams and, in many cases, glasses and/or contact lenses. We’re here to help you make the most of it all.

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With Cigna Virtual Care, get the care you need – including prescriptions – for a wide range of minor conditions. Connect with a board-certified doctor when, where and how it works best for you – via video or phone – without having to leave home or work.

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View our Cigna Treatment of Gender Dysphoria Policy here.