Richmond Home

Employee Assistance Program (EAP)

As a UR employee, you have access to the valuable Cigna EAP at no cost to you. EAP personal advocates will work with you and your household family members to help you resolve issues you may be facing, connect you with the right mental health professionals, direct you to a variety of helpful resources in your community, and more.

Cigna EAP services include:

  • Four face-to-face counseling sessions with a counselor in your area.
  • Legal assistance: 30-minutes consultation with an attorney face-to-face or by phone*.
  • Financial: 30-minute telephone consultation with a qualified specialist on topics, such as debt counseling or planning for retirement.
  • Parenting: Resources and referrals for childcare providers, before and after school programs, camps, adoption organizations, child development, prenatal care, and more.
  • Eldercare: Resources and referrals for home health agencies, assisted living facilities, social and recreational programs and long-distance caregiving.
  • Pet care: Resources and referrals for pet sitting, obedience training, and veterinarian and pet stores.
  • Identity theft: 60-minute consultation with a fraud resolution specialist.

*Employment-related legal issues are not covered.

Call EAP 24 hours a day, seven days a week at 1-877-622-4327 or log in to the MyCigna website using the employer ID 'richmond'.

Non-Cigna members can explore and register for by using the employer ID: "Richmond" to register.

EAP Website Change 4/1/18

MyCigna FAQ

Cigna Member

Cigna Non-Member


EAP Wellness Webcasts

Register for online EAP seminars here.

Upcoming Webcasts

Age is Just a Number: 50 and Beyond
Wednesday, June 6, 2018

50 is the new 30! Or is it? The reality is that getting older does bring changes, but you may have more control over your quality of life than you might imagine. Discover ways to maximize your health, embrace your passions, build resilience, and focus on what matters to you at midlife and beyond. Join us for information and inspiration!

Staying Active
Wednesday, June 20, 2018

You know that exercise is important, but do you know all the reasons why? In this seminar we’ll look not only at the physical benefits, such as reducing disease risk, but also learn about the emotional benefits of being active. We’ll address common excuses that keep us from exercising. And talk about good ways to get started and stay motivated.

Legal & Indentity Theft Support

Find information for obtaining legal support here.